FAQ

How long does shipping take?
Orders are processed within 1–3 business days after payment is confirmed. Delivery times may vary depending on the product, carrier, and destination.

Do you offer free shipping?
Yes, free shipping is available on eligible orders. Shipping options will be shown at checkout.

How do I track my order?
Once your order ships, you’ll receive a tracking number by email. Tracking updates may take a few business days to appear after processing.

Can I return my order?
Yes. Items may be returned within 30 days if they are unused, unworn, unwashed, and in original packaging. Please contact us before sending anything back.

What if I ordered the wrong size?
Contact us as soon as possible at hibbsmagruderalex@gmail.com 

If the order has not been processed yet, we’ll do our best to help.

Are items true to size?
Most items fit true to size unless stated otherwise on the product page. For a more oversized streetwear fit, we recommend sizing up.

What if my item arrives damaged or incorrect?
Contact us right away with your order number and photos of the issue so we can help make it right.

How can I contact support?
Email us at hibbsmagruderalex@gmail.com and include your order number if you have one.